Privacy policy

PrimePress DTF

PrimePress DTF values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following information:

  • Name, billing address, shipping address

  • Email address and phone number

  • Payment information (processed securely by third-party providers)

  • Order details and uploaded artwork files

  • IP address, browser type, and device information

We collect only the information necessary to process orders and provide customer support.

How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate order updates and tracking information

  • Provide customer support

  • Improve website functionality and user experience

  • Comply with legal and tax requirements

We do not sell or rent your personal information.

Payment Information

All payments are processed through secure third-party payment processors. PrimePress DTF does not store or have access to your full payment card details.

Sharing of Information

We may share limited information with trusted third parties only when necessary, such as:

  • Shipping carriers (USPS, UPS, FedEx)

  • Payment processors

  • Website hosting and analytics services

These parties are required to protect your information and use it only for authorized purposes.

Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve site functionality

  • Remember user preferences

  • Analyze website traffic

You can disable cookies in your browser settings, though some features may not function properly.

Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Customer Responsibilities

Customers are responsible for ensuring uploaded artwork does not violate copyrights or trademarks. PrimePress DTF is not responsible for user-submitted content.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy, contact us:

📧 Email: onecopy.chicago@gmail.com
📞 Phone: +1 (312) 778-1127

By using our website, you agree to this Privacy Policy.